Which item is included in typical personal hygiene policies?

• A. Marketing
• B. Health
• C. Public relations
• D. Advertising

Answer: (B)

Personal hygiene policies are about preventing the spread of germs and keeping guests safe and comfortable. In travel and tourism, staff interact with many visitors, so guidelines focus on health-related practices like staying home when ill, proper handwashing, clean grooming and uniforms, and reducing contamination in service areas. These health-focused rules help maintain a safe, hygienic environment for customers.

Choices about marketing, public relations, or advertising are about promoting the business and handling external communications, not about hygiene practices. That’s why health is the item included in typical personal hygiene policies.