When a supervisor ___ an employee, the employee often feels increased self-confidence and a sense of contribution to the business's success.

• A. disciplines
• B. motivates employees
• C. monitors performance
• D. delegates responsibility to

Answer: (D)

Letting an employee take on meaningful responsibilities through delegation creates a sense of autonomy and trust. When a supervisor hands over tasks and decision-making authority, the employee sees that their contributions matter and can directly influence the business’s success. That ownership boosts self-confidence because they recognize they can handle important work and impact outcomes. In travel and tourism, where guest experiences rely on teamwork and individual initiative, this empowerment often leads to higher engagement and better service. Disciplining focuses on correcting past behavior and can erode confidence; simply motivating sounds positive but doesn’t provide the concrete ownership that comes with delegated responsibility; monitoring performance is about supervision and review rather than giving the employee control over outcomes.