'Front of the house' is comprised of

• A. Back-of-house operations only
• B. All of the areas guests will contact
• C. Kitchen and storage
• D. Employee break rooms

Answer: (B)

Front of the house refers to every space where guests interact with staff and experience the service, from the lobby and front desk to the dining room, bar, and guest restrooms. It encompasses all areas that guests will contact or see during their visit, along with the staff who work in those areas. The back-of-the-house, by contrast, includes spaces not seen or touched by guests, such as the kitchen, storage rooms, and employee break rooms. Since front-of-the-house covers the guest-facing parts of the operation, the option that describes all areas guests will contact is the best fit.